物流政策

Shipping Policy

Shipping Destinations We currently ship to the following U.S. states: Maine, Vermont, New Hampshire, Massachusetts, Connecticut, Rhode Island, New York, Pennsylvania, Washington D.C., New Jersey, North Dakota, South Dakota, Nebraska, Kansas, Minnesota, Iowa, Wisconsin, Illinois, Missouri, Indiana, Ohio, Michigan, Oklahoma, Texas, West Virginia, Virginia, Delaware, Kentucky, Tennessee, North Carolina, South Carolina, Georgia, Alabama, Mississippi, Florida, Louisiana, Arkansas, Maryland, Arizona, Montana, Idaho, Wyoming, Colorado, Utah, Nevada, California, Oregon, Washington, and New Mexico.

We do not ship internationally at this time.

Order Processing All orders are processed within 2–7 business days. Orders are not processed or shipped on weekends or public holidays. You will receive a shipping confirmation email once your order has been dispatched.

Shipping Rates & Delivery Times

Delivery times are estimates and begin after the processing period. Actual delivery may vary due to carrier delays or other circumstances beyond our control.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update in the carrier's system.

Address Changes If you need to modify your shipping address, please contact us within 24 hours of placing your order. We are unable to make changes after this window as the order may have already been processed for shipment.

Lost or Damaged Packages If your package is lost or arrives damaged, please contact us with your order number and supporting documentation (e.g., tracking screenshots or photos of the damage). We will review your case and arrange a replacement or refund as appropriate.

Refused or Returned Packages If a package is refused at delivery or returned due to an incorrect address provided by the customer, the customer will be responsible for the cost of reshipping the order.

Contact Us If you have any questions about your shipment, please reach out to us through the contact information provided on our Contact page.